You are currently browsing the tag archive for the ‘JD Power’ tag.

2011 Dodge Charger R/T

2011 Dodge Charger R/T

July 27, 2011 , Auburn Hills, Mich. – The Dodge brand earned three awards as the Dodge Challenger, Charger and Durango led their segments in the J.D. Power and Associates 2011 Automotive Performance, Execution and Layout (APEAL) Study.

The Dodge Charger ranked highest in the Large Car segment and was the most improved model in the industry. The Dodge Challenger scored highest in the Midsize Sporty Car class and Dodge Durango took the top spot in the Midsize Crossover/SUV segment.

The Jeep® brand improved by 32 points and Chrysler increased by 27 points compared to the industry’s average improvement of three points.

2011 Dodge Challenger SRT8 392-Green with Envy

2011 Dodge Challenger SRT8 392-Green with Envy

“We’ve listened to our customers and made significant improvements across the product line, launching 16 all-new or extensively updated vehicles in the past year. We worked very hard to make our vehicles truly competitive with the best vehicles in their respective segments. It’s nice to see this effort being recognized by our customers.”

-Doug Betts, Senior Vice President
Quality, Chrysler Group

According to J.D. Power and Associates, vehicles with high APEAL scores generate faster sales, higher profit margins, and less need for cash incentives. High levels of vehicle appeal also influence customer recommendation rates.

In the recently announced J.D. Power and Associates 2011 Initial Quality Study SM (IQS), the Dodge Challenger and the Chrysler Town & Country ranked highest in their respective segments for initial quality.

The APEAL Study examines how gratifying a new vehicle is to own and drive, based on owner evaluations of more than 80 vehicle attributes. Unlike IQS, which measures short-term quality, the APEAL Study identifies consumer likes and dislikes about their vehicle during the first 90 days of ownership, particularly regarding vehicle design, content, layout and performance.

2011 Dodge Durango Crew

2011 Dodge Durango Crew

“Different customers have different opinions about what makes a quality vehicle,” Betts explained. “At Chrysler Group, we define and measure six different types of quality. We’ve set aggressive internal targets and our progress is starting to show up in third-party surveys as well.”

About J.D. Power and Associates

Headquartered in Westlake Village, Calf., J.D. Power and Associates is a global marketing information services company operating in key business sectors including market research, forecasting, performance improvement, training and customer satisfaction. The firm’s quality and satisfaction measurements are based on responses from millions of consumers annually. For more information on cell phone ratings, car reviews and ratings, car insurance, health insurance and more, please visit J.D. Power and Associates is a business unit of The McGraw-Hill Companies.

About Chrysler Group LLC

Chrysler Group LLC, formed in 2009 from a global strategic alliance with Fiat S.p.A., produces Chrysler, Jeep, Dodge, Ram, Mopar, SRT and Fiat vehicles and products. With the resources, technology and worldwide distribution network required to compete on a global scale, the alliance builds on Chrysler Group’s culture of innovation, first established by Walter P. Chrysler in 1925, and Fiat’s complementary technology that dates back to its founding in 1899.

Headquartered in Auburn Hills, Mich., Chrysler Group’s product lineup features some of the world’s most recognizable vehicles, including the Chrysler 300, Jeep Wrangler, Dodge Challenger and Ram 1500. Fiat contributes world-class technology, platforms and powertrains for small- and medium-size cars, allowing Chrysler Group to offer an expanded product line including environmentally friendly vehicles.

2011 Dodge Durango Interior

2011 Dodge Durango Interior

As always, click on any of the images in the post to see more photos of Chrysler Dodge Jeep Ram Vehicles. Thanks again for checking out Chrysler Catchall!

Today we bring you another edition of the Brandl Media Minute. Follow along with yours truly as I go through the steps needed to navigate using your Media Center 730N (RER) radio. In this episode I show you how to set your home address, use the “Guide Me Home” function, as well as how to navigate to a specific address using the built in Navigation system.

The RER radio can be found in many Chrysler Dodge Jeep Ram Vehicles, including but not limited to the Ram 1500, Dodge Durango, Jeep Grand Cherokee, and the all new Chrysler 300. See your local Chrysler Dodge Jeep Ram dealer for more details.

2011 Ram Laramie Long Horn

2011 Ram Laramie Long Horn with 730N Media Center Radio

If you have the 430N or any of the other navigation radios found in Chrysler Dodge Jeep Ram Vehicles and feel left out, rest assured we will get to you soon! We will also be covering how to pair up your phone with the Media Center Radios, as we did in the past with the Uconnect 8.4 Radio in the all new 2011 Dodge Charger and Chrysler 300, as well as the 2011 Dodge Journey.

With all this technology, it’s easy to get distracted when you’re behind the wheel. Here’s what Chrysler Group LLC and Jeff Schuster with J.D. Power & Associates recently had to say about this issue:

June 29, 2011 9:44 AM- As more automotive manufacturers provide drivers with more electronic features and improved in-vehicle connectivity, expect to see a legislative effort to try to keep the roads safe from distracted driving.

That’s the prediction from J.D. Power & Associates‘ Executive Director of Automotive Intelligence Jeff Schuster. In the video above, our Betty Carrier-Newman continues her conversation with Schuster on a range of current auto industry topics.

Uconnect 8.4 in the 2011 Chrysler 300

Uconnect 8.4 in the 2011 Chrysler 300

In the latest installment, Schuster talks about what we can expect in vehicle connectivity, and what Chrysler Group is doing to ensure its Uconnect and related systems are intuitive and lets drivers stay focused on the road ahead.

As a reminder, in December 2009, Chrysler Group implemented a company-wide policy that prohibits employees and contractors from texting while driving.

As always, click any of the images in the post to see more photos of Chrysler Dodge Jeep Ram Vehicles. Thanks again for checking out Chrysler Catchall!

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Join 188 other followers

Chrysler Catchall On Flickr

This site is sponsored by:

READ: Full Disclosure

Contributors to the Chrysler Catchall blog are being compensated for the content they develop.
%d bloggers like this: